Very interesting article from my colleague – Rajesh
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3 thoughts on “Create dynamic link for related record from Dynamic CRM Global Email Template”
Santhi Kumari
Hi,
I was trying to follow the above process to pull the incidentid…but this is not working. It just gives the text value like Case Number: {!Case:incidentid;} . What is the mistake here.
Hi Santha Kumari,
I was on business trip and hence could not reply. Perhaps you have already resolved this.
From what you have sent i can see you have mentioned the entity name as Case. That is just the display name. you should put it {!incident:incidentid;} and that should work.
Regards
Debajit
Hi,
I was trying to follow the above process to pull the incidentid…but this is not working. It just gives the text value like Case Number: {!Case:incidentid;} . What is the mistake here.
Hi Santha Kumari,
I was on business trip and hence could not reply. Perhaps you have already resolved this.
From what you have sent i can see you have mentioned the entity name as Case. That is just the display name. you should put it {!incident:incidentid;} and that should work.
Regards
Debajit
Yes 🙂 its already resolved. Thank you