Create dynamic link for related record from Dynamic CRM Global Email Template

1. 

   Santhi Kumari

   April 23, 2016 at 9:21 am

   Hi,
   I was trying to follow the above process to pull the incidentid…but this is not working. It just gives the text value like Case Number: {!Case:incidentid;} . What is the mistake here.
   1. 

      Debajit

      May 3, 2016 at 7:10 am

      Hi Santha Kumari,
      I was on business trip and hence could not reply. Perhaps you have already resolved this.
      From what you have sent i can see you have mentioned the entity name as Case. That is just the display name. you should put it {!incident:incidentid;} and that should work.
      Regards
      Debajit
      1. 

         Santhi Kumari

         May 3, 2016 at 7:24 am

         Yes 🙂 its already resolved. Thank you

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