Sales Team Member App in Dynamics 365

In my training sessions I have this question frequently popping up – “What is the Sales team member APP in my APP List”.

Precisely when you open up your Dynamics 365 apps section, you can see new Apps – Sales Team Member. And this one is already in general availability since April 2020.

So what is this special APP? Well there is nothing special about this APP. Team Member license is quite restrictive and there is quite a bit of restriction on access of entities when a user is having Team member license. In Microsoft’s own words – “The Sales Team Member app module enables those use cases and provides guidance and clarity on the use rights.”

Since Team members license was being used for lot of Sales Users, this APP was release to clear the air of confusion about what a user with Team member license rights can access and what they can’t.

Hope this helps!

Debajit Dutta

(Business Solutions MVP)