{Solved} Web Page cannot be set to self–Error while browsing PowerApps/ Dynamics 365 Portals

Follow my blog for more interesting topics on Dynamics 365, Portals and Power Platform. For training and consulting, write to us at info@xrmforyou.com

Recently we had an issue with one of our Customer portals. Everything was working fine in DEV and UAT environments. However after portal deployment in production environment, customers reported they are unable to browse the portal. Whenever they are trying to access the portal, they are getting generic portal error which displays a error code and asks to contact system administrator.

For a quick resolution, we disabled custom errors in the portal. Then when we tried to browse the portal we got the error – “Web Page cannot be set to self”.

I was kind of taken aback because I have never received this error before.

WHAT JUST HAPPENED! - Lolcats - lol | cat memes | funny cats ...

Regathering myself, I just realized then when the portal is launched, it’s the home page of the portal which is displayed. So there must be an issue with the home page.

And then I went ahead and opened the home page of the portal. And I could see as below


Not sure how this happened and investigation going on. But my I guess it happened during portal migration. Nonetheless, I removed the parent page, cleared portal cache and then browsed the portal.

And now to our delight, our beloved portal is back.

Hope this helps!

Debajit Dutta

(Microsoft MVP)

Published by


I am a Dynamics CRM Most Valuable Professional (MVP) with 12 years of experience in Microsoft .NET Technologies and 9 years of dedicated experience in Microsoft Dynamics CRM. I have worked with companies like Microsoft, SanDisk, PwC, TMF Group and have extensive experience of implementing complex CRM solutions from both offshore and client side. Currently the face of XrmForYou.com with significant experience in delivering corporate training on Dynamics CRM and have already delivered multiple projects to client through XrmForYou.com Author of multiple tools on codeplex including the 'Role Based Views' and 'CRM-Sharepoint Metadata manager & Attachment Extractor' which are available for commercial use under XrmForYou.com For consulting/ training, drop me a note at info@xrmforyou.com or visit our website www.xrmforyou.com

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s