Configuring Live Assist (Preview) for Dynamics 365.

Awesome read on live assist

Nishant Rana's Weblog

Let us see how we can configure Live Assist step by step.

First, go to Applications tab of the Dynamics 365 Administration Center.

Select Live Assist for Dynamics 365 and click on Manage.

Click on Accept to give permission to the app.

Select the Dynamics 365 Instance and provide your email id, accept the terms and conditions and click on Submit.

This configures the Live Assist on the specified Dynamics 365 Instance and also sends the email to the email id specified.

Once the configuration is done, we can see the new Live Assist section added in our Settings area.

There we can click on Admin URL of Live Assist for further configuration.

Clicking on it opens the Admin Center.

Click on Confirm and Authorize.

The Dashboard of the admin center.

The Get Started page.

Code Snippet that we can use to enable Live Assist in web site.

Live Assist…

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