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{dynamics crm 2013 SP1} What happens internally when dynamics CRM 2013 SP1 is installed.

By this time many of you might have already installed CRM 2013 SP1 and must have used some wonderful features that came as part of this update, specially with respect to the service module. But how do all these entities come up after installing the product updates? How does the sitemap contain a new link called a service management?

Well if you are guessing correctly, its a solution which is imported in CRM internally. When you install the product updates from SP1, a solution named as “ServiceEnhancements610” is installed. This would not come up in the solutions list when you view through CRM interface. However if query the CRM database (on-premise) or through SDK, you can get this solution and its components.

A very useful knowhow related to your day-day CRM implementations? I would say no. But never a harm to know something tricky. Hence thought  of sharing 🙂

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About Debajit
I am a Dynamics CRM Most Valuable Professional (MVP) with 10 years of experience in Microsoft .NET Technologies and 7 years of dedicated experience in Microsoft Dynamics CRM. I have worked with companies like Microsoft, SanDisk, PwC, TMF Group and have extensive experience of implementing complex CRM solutions from both offshore and client side. Currently the face of XrmForYou.com with significant experience in delivering corporate training on Dynamics CRM and have already delivered multiple projects to client through XrmForYou.com Author of multiple tools on codeplex including the 'Role Based Views' and 'CRM-Sharepoint Metadata manager & Attachment Extractor' which are available for commercial use under XrmForYou.com For consulting/ training, drop me a note at info@xrmforyou.com or visit our website www.xrmforyou.com

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