CRM 2013 WORKFLOW BUG – This workflow cannot be created, updated or published because it was created outside the Microsoft Dynamics CRM Web application

Recently in my project, I encountered this error while importing one of the workflows from DEV. to QA. Environment When we tried to publish the workflow in the QA environment we got the following error.

This workflow cannot be created, updated or published because it was created outside the Microsoft Dynamics CRM Web application. Your organization does not allow this type of workflow.

Strangely enough the entire workflow was built in dev. using the Workflow designer in CRM and it was not custom XAMl based workflow.So we started checking for all the steps of the workflow and we found that the error is in the workflow is because of Send-email step.

On further investigating the fact we found that the error is because we were using Queues as the sender and the error was because of the Queue Guid. We just selected the queue manually in the QA environment in the FROM of the e-mail and then everything worked fine.

Off-course you can get this error for other reasons. However this can be one of the reason for getting this error.

Hope this helps!

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Author: Debajit

I am a Dynamics CRM Most Valuable Professional (MVP) with 10 years of experience in Microsoft .NET Technologies and 7 years of dedicated experience in Microsoft Dynamics CRM. I have worked with companies like Microsoft, SanDisk, PwC, TMF Group and have extensive experience of implementing complex CRM solutions from both offshore and client side. Currently the face of XrmForYou.com with significant experience in delivering corporate training on Dynamics CRM and have already delivered multiple projects to client through XrmForYou.com Author of multiple tools on codeplex including the 'Role Based Views' and 'CRM-Sharepoint Metadata manager & Attachment Extractor' which are available for commercial use under XrmForYou.com For consulting/ training, drop me a note at info@xrmforyou.com or visit our website www.xrmforyou.com

One thought on “CRM 2013 WORKFLOW BUG – This workflow cannot be created, updated or published because it was created outside the Microsoft Dynamics CRM Web application”

  1. The same problem but in Start Child Workflow steps.
    Delete steps, export and import in QA and restore deleted step manually.

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