User Missing prvReadComplexControl privilege Error in Microsoft Dynamics CRM

Recently in our project we faced this error. Users of our system were getting this whenever they were trying to create/ update a contact.

The error seems to talk about some complex control in CRM to which the user does not have read privilege. Perplexed that you never heard of any ComplexControl entity in CRM? Don’t worry me too was.

However a little bit of search in SDK regarding this privilege and this is what I got from the SDK.

ComplexControl entity is for internal use only. However, users need read access to this entity in order to see the updated experience for lead and opportunity forms.

Still can’t find the complexcontrol entity? No worries. Open the security roles of the user who is getting this error.

Go to Customizations tab and search for the Process Configuration entity and assign the privileges for the security role. Check the below screenshot.




The SDK also clearly states out that this privilege is for Process Configuration entity.



Hope this helps!

About Debajit
I am a Dynamics CRM Most Valuable Professional (MVP) with 12 years of experience in Microsoft .NET Technologies and 9 years of dedicated experience in Microsoft Dynamics CRM. I have worked with companies like Microsoft, SanDisk, PwC, TMF Group and have extensive experience of implementing complex CRM solutions from both offshore and client side. Currently the face of with significant experience in delivering corporate training on Dynamics CRM and have already delivered multiple projects to client through Author of multiple tools on codeplex including the 'Role Based Views' and 'CRM-Sharepoint Metadata manager & Attachment Extractor' which are available for commercial use under For consulting/ training, drop me a note at or visit our website

4 Responses to User Missing prvReadComplexControl privilege Error in Microsoft Dynamics CRM

  1. ---- says:

    Thank you very much

  2. Gideon says:

    Brilliant. Thank you very much Debajit.

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